HappyFox Assist AI

happyfox.com

HappyFox Assist AI is an AI-driven self-service and conversational ticketing solution designed for Slack and Microsoft Teams. It promotes a self-service support model that can help lower ticket volumes, enhance agent efficiency, and support better employee engagement.

The platform draws on an organization’s internal knowledge base to automatically answer questions within Slack or Teams, and it incorporates user feedback on response quality so the underlying AI model can refine its accuracy over time. Requests that need human involvement are automatically assigned to the appropriate team, enabling support staff to collaborate, reply, and resolve issues within the familiar messaging interface. End users receive updates in the original conversation thread and have access to a support portal inside the messaging application to monitor open tickets and add new information. By increasing ticket deflection, Assist AI allows IT and HR teams to prioritize higher-value work and can contribute to reduced operational costs.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch HappyFox Assist AI mention score
POST /v3/content_analysis/summary
{
  "keyword": "HappyFox Assist AI",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}