NetEase Qiyu

oreateai.com

NetEase QiYu is an AI-driven SaaS product from NetEase that uses proprietary algorithm technology to support intelligent customer service. It combines key capabilities such as a help desk, AI chatbot, and ticketing system, making it relevant to the Process Automation Software category through streamlined service workflows and automation of routine support tasks.

The platform enables customer communication across multiple channels, including email, live chat, social media applications, WeChat, TikTok, and others, while consolidating all interactions and related context into a single workspace for agents. Its AI chatbots can provide around-the-clock customer service directly to users or generate suggested replies, helping agents resolve issues more quickly and work more efficiently.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch NetEase Qiyu mention score
POST /v3/content_analysis/summary
{
  "keyword": "NetEase Qiyu",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}