Augment CXM

Augment CXM is a Customer Experience Management (CXM) platform that leverages AI-powered business intelligence to analyze customer conversations in real time. It provides contact centers with actionable insights into customer intents, agent performance, and emerging issues to improve service efficiency and overall experience. The solution integrates with existing communication platforms to help organizations prioritize improvements based on data-driven KPIs.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch Augment CXM mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Augment CXM",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]