Babelforce

babelforce.com

Babelforce is a composable Contact Center as a Service (CCaaS) platform designed specifically for the Zendesk ecosystem. It integrates enterprise-grade voice capabilities, conversational AI, and automation directly into CRM workflows to unify human agents and intelligent bots. The platform enables organizations to scale voice operations, maintain customer context across channels, and adapt contact center logic without requiring complex infrastructure rebuilds.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Babelforce mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Babelforce",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]