Caperio

caperio.ai

Caperio is an AI-powered speech analytics and performance platform designed for contact centers and customer experience teams. It provides a unified view of customer interactions across voice, chat, SMS, and social channels to analyze agent performance, ensure compliance, and optimize engagement. The platform helps organizations reduce monitoring costs, improve customer satisfaction, and drive revenue growth through actionable insights.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Caperio mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Caperio",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]