Chasms is a technology support platform that provides contact center agents and IT professionals with detailed screenshots, interactive simulators, and step-by-step troubleshooting guides. Since 1997, the company has empowered users to resolve issues related to operating systems, browsers, email clients, networking hardware, and security configurations. The platform offers specialized tools for agent workflows, including AI-powered knowledge bases and dashboards designed to accelerate issue resolution.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Chasms mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Chasms",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]