Chatwoot is an open-source customer support platform that enables businesses to manage multi-channel customer conversations, including live chat, email, and social media. It offers both self-hosted and cloud deployment options, featuring built-in AI assistance to streamline agent workflows. The platform serves as a privacy-focused alternative to enterprise solutions like Intercom and Zendesk.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Chatwoot mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Chatwoot",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]