Cloud9 Business Analytics

cloud9ba.com

Cloud9 Business Analytics provides cloud-based Workforce Optimisation (WFO) solutions designed to enhance contact centre performance and operational efficiency. The company offers scalable services including call and video recording for Microsoft Teams, hosted speech analytics, and compliance tools like CyberGate. These solutions help organizations ensure regulatory adherence, uncover customer insights, and maximize return on investment through data-driven workflow optimization.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Cloud9 Business Analytics mentions
POST v3/ai_optimization/llm_mentions/search_mentions/live
[
    {
        "target": [
            {
                "domain": "cloud9ba.com",
                "search_filter": "include",
                "search_scope": ["sources"]
            }
        ],
        "order_by": ["ai_search_volume,desc"]
    }
]