Complaints Book

complaintsbook.co.za

Complaints Book is a B2B reputation management platform and consumer social network that enables businesses to monitor, manage, and resolve customer complaints. The platform facilitates direct communication between brands and consumers, allowing companies to address service issues publicly while improving their online reputation. It provides tools for tracking complaint trends, comparing brand performance, and engaging with customer feedback across various industries.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Complaints Book mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Complaints Book",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]