Conversational Self Service for Contact Center Intelligence
xapp.aiXAPP AI’s Conversational Self Service for AWS CCI enables organizations to deploy a conversational virtual agent that responds to customer inquiries. The virtual agent draws its answers from the information already available in the organization’s public, web-based help center.
This AWS CCI-focused solution is designed to use existing help content as the knowledge base for automated self-service, reducing the need to create new support materials. It provides a streamlined method for setting up a question-and-answer experience that leverages current documentation.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch Conversational Self Service for Contact Center Intelligence mention score POST /v3/content_analysis/summary { "keyword": "Conversational Self Service for Contact Center Intelligence", "type": "llm_mentions", "date_from": "2025-01-01" }
