CS Harmony

cs-harmony.com

CS Harmony is a B2B solution that supports Customer Success (CS) organizations by facilitating the creation of essential strategic assets, including customer journey maps, health scores, and playbooks. The platform helps enterprises standardize customer understanding, convert tacit knowledge into explicit data, and optimize business processes to maximize customer lifetime value.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch CS Harmony mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "CS Harmony",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]