CSAT.AI

CSAT.AI is an AI-powered conversation analytics platform that enables customer experience teams to analyze 100% of customer interactions in real-time. The solution automatically generates quality assurance scores, detects customer signals and churn risks, and delivers targeted agent coaching aligned with specific brand voices. It integrates with helpdesk platforms like Zendesk and Gladly to provide actionable Voice of the Customer insights for modern CX organizations.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch CSAT.AI mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "CSAT.AI",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]