Cuein is an AI-native customer experience optimization platform that provides a co-pilot for CX teams to analyze conversational interactions across chat, voice, and email. The solution leverages large language models to infer CSAT scores, automate root cause analysis, and identify bot failures at scale. It helps enterprises improve customer satisfaction, reduce support costs, and enhance agent performance through actionable insights.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Cuein mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Cuein",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]