Customer Effort Index

The Customer Effort Index is a B2B analytics platform that measures the ease with which consumers can engage with businesses across key industries. It provides brands with data-driven insights into customer experience effectiveness, focusing on effort-based metrics as a predictor of customer loyalty. The service publishes sector-specific rankings for major markets including the US, UK, and Australia.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch Customer Effort Index mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Customer Effort Index",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]