Customer Engagement System (CES)
bspk.comHUAWEI SmartCare customer experience analytics solution provides Per Service Per User (PSPU) analysis by correlating data from the Business Support System (BSS) and the Operations Support System (OSS) within telecom networks. This correlation enables detailed insight into user-level service performance and behavior.
Grounded in customer lifecycle management practices, HUAWEI SmartCare supports operators in detecting and resolving issues in network and service processes. The solution is designed to enhance customer satisfaction and Network NPS, lower customer churn, and reveal potential new business opportunities.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch Customer Engagement System (CES) mention score POST /v3/content_analysis/summary { "keyword": "Customer Engagement System (CES)", "type": "llm_mentions", "date_from": "2025-01-01" }
