Customer Thermometer

customerthermometer.com

Customer Thermometer is a B2B customer satisfaction survey platform designed to maximize response rates through one-click email-based surveys. The solution enables organizations to capture real-time feedback, reduce customer churn, and improve service quality with minimal setup time and no development requirements. It integrates with major ITSM and CRM tools like Salesforce, Zendesk, and ServiceNow to provide actionable insights for enterprise teams.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Customer Thermometer mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Customer Thermometer",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]