Customerly

customerly.io

Customerly is an AI-powered customer support and engagement suite designed specifically for SaaS teams. It combines an intelligent AI assistant, known as Aura, with live chat, automation, and a unified help desk to resolve support requests autonomously while seamlessly escalating complex issues to human agents. The platform integrates directly into product ecosystems to streamline operations, reduce agent workload, and enhance customer experience through data-driven insights.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Customerly mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Customerly",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]