CXConnect

cxconnect.ai

CXConnect is an AI-native customer experience intelligence platform that transforms unstructured customer feedback into real-time, actionable insights. It enables enterprises to identify churn drivers, product friction, and market opportunities by analyzing voice-of-customer data across multiple channels. The solution provides a conversational interface for accessing deep analytics, helping leadership teams make faster, data-driven decisions without relying on manual reporting.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch CXConnect mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "CXConnect",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]