Daktela is a cloud-based Contact Center as a Service (CCaaS) provider offering an omnichannel platform for enterprise customer support. The solution integrates voice, email, SMS, webchat, and social media channels with AI-driven automation tools, including chatbots, voicebots, and agent assistance features. It enables organizations to automate high volumes of customer interactions while maintaining seamless human-agent handoffs across various industries.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Daktela mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Daktela",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]