Delighted

delighted.com

Delighted is a self-serve experience management platform that enables organizations to collect and analyze actionable feedback from customers, employees, and products. The solution simplifies the survey process with intuitive tools for creating Net Promoter Score (NPS), CSAT, and CES metrics, allowing teams to monitor performance without requiring technical expertise. It integrates seamlessly into existing tech stacks to help brands reduce churn and drive growth through data-driven insights.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Delighted mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Delighted",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]