DiliGenie – ITSM Solution
diligentglobal.comDiliGenie is an IT Service Management (ITSM) tool that provides a suite of modules including Incident Management, Service Request Management, Change Management, Problem Management, Project Management, knowledge base/KEDB, Configuration Management, reporting, and analytics. It also offers integrations with IT operations management (ITOM) tools such as ManageEngine, Freshdesk, HP tools, SIEM tools, and other related platforms.
The application emphasizes a role-based design, with its primary differentiator being interfaces and workflows tailored to specific user responsibilities. Screens and dashboards are structured around key roles in the IT service management environment, including end users, service engineers, service managers, and executives, to support their distinct operational and decision-making needs.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
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How to get LLM mention data →// Fetch DiliGenie – ITSM Solution mention score POST /v3/content_analysis/summary { "keyword": "DiliGenie – ITSM Solution", "type": "llm_mentions", "date_from": "2025-01-01" }
