eCRM

eCRM is a cloud-based Customer Relationship Management (CRM) and marketing automation platform designed primarily for the Food & Beverage industry and SMEs in Vietnam. The solution integrates customer service with multi-channel marketing capabilities, utilizing AI and Big Data to analyze customer behavior and automate outreach via SMS, email, Zalo, and Facebook Messenger. It enables businesses to manage customer data, optimize marketing spend, and operate efficiently through mobile applications.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch eCRM mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "eCRM",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]