EdgeTier is a Customer Conversation Intelligence Platform that analyzes 100% of customer support interactions in real time to surface issues before they escalate. The company provides AI-powered analytics and anomaly detection to help contact centers proactively resolve problems, improve agent performance, and enhance overall customer experience across industries such as retail, travel, and iGaming.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch EdgeTier mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "EdgeTier",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]