eFeedback Manager

reputation.com

eFeedback Manager is a web-based system that combines customer request tracking with CRM tools to support end-to-end customer service processes. It is designed to help public sector organizations manage and respond to inquiries and service requests efficiently.

The solution enables users to monitor and record multiple communication channels, including email, telephone calls, traditional mail, and in-person citizen visits. As Public Sector Software, it provides a centralized way to capture and organize interactions, helping agencies maintain consistent service and follow-up across all contact points.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch eFeedback Manager mention score
POST /v3/content_analysis/summary
{
  "keyword": "eFeedback Manager",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}