Fernand is a lightweight customer support platform designed specifically for SaaS businesses and founders managing their own support operations. It combines a fast, keyboard-centric helpdesk with an AI agent that leverages product context to handle frontline inquiries efficiently. The platform integrates natively with tools like Stripe, GitHub, and Linear to streamline workflows without the complexity of enterprise-grade software.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Fernand mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Fernand",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]