Ferndesk

Ferndesk is an AI-native help center platform that automates the creation, maintenance, and updating of self-service knowledge bases. Its AI agent continuously syncs documentation with product codebases, support tickets, and changelogs to ensure content remains accurate without manual intervention. The solution helps B2B companies reduce support costs and improve customer satisfaction by providing a dynamic, SEO-optimized help center.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch Ferndesk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Ferndesk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]