FidelIA is an AI-powered customer service and sales automation platform designed to integrate seamlessly with the Fidelitytools ecosystem, including CRM and Big Data solutions. It enables businesses to automate client interactions across channels like WhatsApp, reducing operational costs while improving response times and customer satisfaction. The platform leverages machine learning to adapt to specific industry needs, allowing companies to scale their support operations efficiently.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch FidelIA mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "FidelIA",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]