FreeText AI

freetext.ai

FreeText AI is an enterprise-grade customer feedback analytics platform that leverages artificial intelligence to process unstructured text data from diverse sources, including reviews, support tickets, and surveys. The solution automatically categorizes feedback by topic and sentiment to identify key trends and root causes of customer issues. By centralizing disparate feedback channels into actionable insights, it enables organizations to drive customer obsession and improve decision-making without requiring significant development overhead.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch FreeText AI mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "FreeText AI",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]