Hay.chat

hay.chat

Hay.chat is an open-source AI customer support automation platform designed to execute operational tasks rather than merely answering FAQs. It integrates with e-commerce and CRM systems to automatically process refunds, update orders, and manage account access using plain language training. The solution allows businesses to deploy self-service agents that handle complex support workflows while providing human handoff capabilities for edge cases.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Hay.chat mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Hay.chat",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]