Hello Customer

hellocustomer.com

Hello Customer is an all-in-one Voice of Customer (VoC) platform that enables organizations to collect, analyze, and act on customer feedback across every channel. The solution unifies data from surveys, CRM systems, and public reviews, leveraging AI to transform open-text responses into structured insights regarding sentiment, intent, and emotion. It helps businesses identify friction points, close the feedback loop, and benchmark performance to drive retention and growth.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Hello Customer mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Hello Customer",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]