Helpline Software
helplinesoftware.comHelpline Software is a specialized call routing platform designed for high-stakes inbound lines, such as crisis hotlines and on-call support teams. It automates call distribution by synchronizing real-time schedule updates with routing logic, ensuring calls are directed to the correct on-duty agents without manual intervention. The system provides backup escalation, missed-call protection, and detailed audit trails to maintain operational continuity and accountability.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
DataForSEO API
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch Helpline Software mentions POST v3/ai_optimization/llm_mentions/search_mentions/live [ { "target": [ { "domain": "helplinesoftware.com", "search_filter": "include", "search_scope": ["sources"] } ], "order_by": ["ai_search_volume,desc"] } ]