iCRM is a customer relationship management (CRM) software provider based in Malaysia, specializing in integrated solutions for business workflow automation and customer engagement. The platform combines service case tracking, membership management, and e-learning capabilities with WhatsApp Business API integration and AI-driven chatbot functionality. It enables enterprises to manage omnichannel communications, automate sales follow-ups, and streamline operational processes within a single unified system.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch iCRM mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "iCRM",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]