iOrder

iPro Healthcare’s iOrder is a Health Care Software solution that facilitates medical information exchange between hospitals and referring physicians by extending hospital expertise to the point of initial patient contact. It reduces incorrect coding and unnecessary procedures to help ensure that appropriate exams are ordered, enhancing both patient safety and quality of care. Referring providers gain clearer support for referral choices, streamlined scheduling, straightforward access to assistance, and consistent, timely updates on patient orders and test status.

The system maintains a single, consolidated record for each order, allowing all participants in the ordering and service delivery workflow to view relevant details in real time. Patients can receive order status messages, procedure details, and navigation via Google Maps, while integrated instructions and text/email appointment notifications support patient satisfaction and throughput, including under MACRA-related measures. This HIPAA-compliant platform reinforces clinical validation of medical necessity and appropriate use criteria (AUC), aiding compliance with Meaningful Use and qualified Clinical Decision Support Mechanism (CDSM) requirements.

Through integrated clinical decision support and transparent tools for placing, monitoring, and completing ambulatory orders, iOrder helps reduce errors, miscommunication, lost information, and lack of accountability common in scheduling systems. It supports the front end of the healthcare revenue cycle by addressing revenue leakage tied to lost orders and breakdowns in pre-authorization and pre-certification. Interoperability with any referring physician’s EMR allows results to be delivered directly into the EMR or downloaded from the web-based portal, which can be deployed on hospital infrastructure or in the cloud and accessed from any internet-enabled device, including mobile. Its straightforward design improves order and scheduling efficiency, helping to lessen physician stress and burnout and strengthen hospital–referrer relationships.