IrisAgent

IrisAgent is an AI support resolution platform that automates customer service operations by grounding responses in a company’s specific knowledge base, SOPs, and backend systems. It enables enterprises to resolve over 50% of support tickets across chat, email, and voice channels with validated accuracy while eliminating hallucinations. The solution integrates natively with major helpdesk platforms like Zendesk and Salesforce, allowing teams to deploy autonomous agents within 24 hours.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch IrisAgent mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "IrisAgent",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]