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Knowmax

knowmax.ai
Contact Center Knowledge Base Software #2

Knowmax is an AI-guided knowledge management platform designed for customer experience (CX) and contact center teams. It centralizes information to create a single source of truth, enabling the delivery of contextual, actionable knowledge across voice, chat, and email channels. The platform empowers agents with real-time guidance through interactive workflows and visual guides to reduce handling times and improve service consistency.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

Get Free API Credits API Documentation
How to get LLM mention data → 
// Fetch Knowmax mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Knowmax",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]

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Latest LLM Mention Score: 6