Letterbook

letterbook.ai

Letterbook is an AI-native customer support platform designed to help businesses scale their helpdesk operations efficiently. It integrates with core business tools like Stripe, databases, and communication channels to automate ticket triage, resolution, and self-service through AI agents. The platform offers omnichannel support capabilities and aims to reduce manual workload by connecting company data directly to the support workflow.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Letterbook mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Letterbook",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]