Lexic.AI

lexic.ai

Lexic.AI is a B2B customer intelligence platform that analyzes 100% of contact center interactions—including calls, chats, and tickets—in real time to eliminate operational blind spots. The company utilizes a ‘Double Helix’ architecture featuring an Active Listening Engine for continuous audit and a Proactive Listening Engine for AI-moderated customer interviews via WhatsApp and voice. This solution enables enterprises to convert unstructured conversational data into actionable insights for improved customer experience and executive decision-making.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Lexic.AI mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Lexic.AI",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]