M-Talk

mtalk.jp

M-Talk is a hybrid chat system designed specifically for contact centers, enabling the seamless integration of AI-driven automated responses with human operator support. It consolidates multiple communication channels, such as LINE and proprietary apps, into a unified interface to optimize customer satisfaction and operational efficiency. The platform offers robust features including multi-tenant management, real-time monitoring, and extensive CRM integration capabilities.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch M-Talk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "M-Talk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]