MagicalCX

magicalcx.com

MagicalCX is an empathy-first AI customer service platform designed to automate support interactions while maintaining a human-like tone. It unifies omnichannel communications, including web chat, email, and social messaging, into a single intelligent inbox. The solution leverages conversational memory and agentic actions to resolve tickets faster, personalize customer experiences, and drive revenue through contextual sales opportunities.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch MagicalCX mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "MagicalCX",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]