Medallia Concierge

medallia.com

Medallia Concierge is a digital communication platform designed to enable businesses to interact with customers through text messaging and other mobile messaging channels. It supports streamlined, real-time exchanges between organizations and their audiences on devices customers already use.

Positioned within the Hospitality Software category, it can facilitate guest or customer communication in environments where mobile messaging is preferred over phone calls or email. By centralizing these interactions, Medallia Concierge helps organizations manage and respond to customer messages more efficiently.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Medallia Concierge mention score
POST /v3/content_analysis/summary
{
  "keyword": "Medallia Concierge",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}