MetricStream Case and Incident Management

metricstream.com

MetricStream Case and Incident Management, built on the M7 Integrated Risk Platform, supports standardized workflows for planning, administering, logging, triaging, routing, investigating, tracking, and closing cases and incidents. It allows intake of cases from multiple channels, including email, hotlines, and intranet portals, with the ability to submit reports anonymously.

Cases and incidents can be associated with specific organizations, processes, controls, risks, policies, and regulations to help identify areas of compliance or regulatory exposure. Reports and dashboards provide oversight and transparency into the overall case and incident management program.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch MetricStream Case and Incident Management mention score
POST /v3/content_analysis/summary
{
  "keyword": "MetricStream Case and Incident Management",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}