Octadesk is a comprehensive customer experience platform that centralizes omnichannel support and sales operations into a single interface. The solution integrates helpdesk ticketing, chat-commerce capabilities, and generative AI agents to automate repetitive tasks and streamline workflows. It enables B2B organizations to scale their customer service and sales teams efficiently without increasing headcount.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Octadesk mentions
POST v3/ai_optimization/llm_mentions/search_mentions/live
[
    {
        "target": [
            {
                "domain": "octadesk.com",
                "search_filter": "include",
                "search_scope": ["sources"]
            }
        ],
        "order_by": ["ai_search_volume,desc"]
    }
]