Omnidesk

Omnidesk is an EU-based customer service platform that consolidates multi-channel communications, including email, chat, social media, and telephony, into a unified ticketing system. The solution leverages integrated AI technologies to automate workflows, enhance agent efficiency, and provide comprehensive customer timelines for personalized support. It offers robust BI capabilities and reporting tools designed to help large customer service teams optimize performance and maintain data governance within the European Union.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch Omnidesk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Omnidesk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]