Operative Intelligence

operativeintelligence.com

Operative Intelligence is an enterprise-ready conversation intelligence platform purpose-built for contact centers. It transforms raw customer interactions across all channels into precise, actionable insights by automatically identifying root causes, intents, and cost drivers without manual tagging or dispositions. The solution enables organizations to automate quality assurance, optimize agent coaching, and quantify business opportunities to improve operational efficiency and customer experience.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Operative Intelligence mentions
POST v3/ai_optimization/llm_mentions/search_mentions/live
[
    {
        "target": [
            {
                "domain": "operativeintelligence.com",
                "search_filter": "include",
                "search_scope": ["sources"]
            }
        ],
        "order_by": ["ai_search_volume,desc"]
    }
]