Opinyin is an AI-powered customer experience (CX) analytics platform that automates the analysis of unstructured customer feedback from multiple channels, including surveys, reviews, and social media. The solution provides real-time insights into customer sentiment by identifying key pain and pleasure points, leveraging Comparative Linguistic Analysis to enhance the accuracy of standard metrics like NPS, CSAT, and CES. It enables businesses to capture actionable data through native survey tools or marketplace integrations, facilitating data-driven decisions to improve customer retention and growth.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Opinyin mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Opinyin",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]