OutPLEX is a Customer Experience as a Service (CXaaS) provider that delivers omnichannel customer engagement solutions, specializing in voice support and digital messaging channels such as SMS, WhatsApp, and Apple Business Chat. The company combines human expertise with conversational AI to optimize contact center operations for global brands across retail, financial, and healthcare sectors. By leveraging workforce-as-a-service models and advanced bot tuning, OutPLEX helps enterprises reduce operational costs while improving customer satisfaction and retention.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch OutPLEX mentions
POST v3/ai_optimization/llm_mentions/search_mentions/live
[
    {
        "target": [
            {
                "domain": "outplex.com",
                "search_filter": "include",
                "search_scope": ["sources"]
            }
        ],
        "order_by": ["ai_search_volume,desc"]
    }
]