ProProfs Knowledge Base

proprofskb.com

ProProfs Knowledge Base is an AI-powered software platform that enables organizations to create and manage internal knowledge bases, customer help centers, and technical documentation. It leverages artificial intelligence to automate ticket resolution by providing instant, accurate answers to user queries across multiple touchpoints. The solution supports self-service support, internal team collaboration, and comprehensive documentation needs for both B2B and enterprise environments.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch ProProfs Knowledge Base mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "ProProfs Knowledge Base",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]