ScreenMeet

ScreenMeet is a browser-based, fully integrated remote support solution adopted by enterprises including ServiceNow and Salesforce to enhance IT Help Desk and Contact Center operations. It is designed to increase First Contact Resolution, reduce operational expenses, and improve satisfaction for both customers and employees. The product is positioned as delivering straightforward enterprise ROI through tight embedding in existing systems, in contrast to older, more cumbersome tools that require agents to switch between multiple applications.

Organizations such as Salesforce and ServiceNow have replaced legacy tools like TeamViewer, LogMeIn, and Bomgar/BeyondTrust Remote Support with ScreenMeet’s remote support capabilities. Its integrated IT Support solutions help IT Help Desks manage hybrid work environments by enabling effective assistance for employees in the office or working remotely. ScreenMeet supports secure connections to employee devices and remote servers, including unattended access with Wake-on-LAN. For Customer Service & Support, it enables digital sessions that closely mirror in-person interactions by adding video calling, screen sharing, and cobrowsing, helping increase First Call Resolution while lowering OpEx.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch ScreenMeet mention score
POST /v3/content_analysis/summary
{
  "keyword": "ScreenMeet",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}