SnapEngage

snapengage.com

SnapEngage is an enterprise live chat and messaging platform designed to enhance B2B customer support and sales engagement. The solution combines real-time human chat with AI-powered chatbots to capture leads, reduce response times, and improve customer satisfaction scores. It offers omnichannel capabilities, deep CRM integrations, and robust analytics to optimize conversion rates and operational efficiency.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch SnapEngage mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "SnapEngage",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]