Softphone

Softphone is a B2B integration platform that embeds Genesys Cloud contact center capabilities directly into enterprise CRM, ERP, and ITSM systems. It provides a unified agent workspace with real-time data synchronization and native AI assistance to eliminate context switching across platforms like Salesforce, ServiceNow, and Microsoft Dynamics.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch Softphone mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "Softphone",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]